Frequently Asked Questions (FAQs)

You can see all the seeds we currently have available on this page. This changes continuously depending on orders and stock of each material. 
We recommend that you consult our sales department about available seeds.

If all seeds have the same price.

We have different types of seeds depending on the product type. You can choose any type of available seed that belongs to the group of products you are purchasing.

Each seed paper contains one or several types of seeds that are indicated in the available seeds section. Depending on the quantity you wish to order, different types of seed papers can be chosen. To see these options, you should consult our sales department.

We can manufacture seed paper with the seeds desired by the client. For products related to eco-friendly promotional gifts, we can also include other types of seeds.
In both cases, the choice of alternative seeds is subject to minimum manufacturing quantities and the type of seed you choose.
These possibilities should be discussed with our sales department.

The minimum order quantity is indicated for all our products. You can check them in this section or directly with our sales department.

Our unprinted paper formats are:

• DIN A4 210x297mm.
• DIN A3 297x420mm.
• 620x920mm.
• 510x710mm.

You can check on this page

Our company has ISO 9001-2015 certification, which indicates that the quality of our production processes complies with the requirements of this standard. We also have PFED and FSC environmental certificates that indicate that our manufacturing materials follow traceability from their origin, promoting …

We couldn’t tell you for certain about the durability of our paper. What we can tell you is that we have planted paper outdoors and it grew a year later… It depends on the ideal time of year for each type of seed to germinate.

In principle, it does not have an expiration date. However, if you want to store it for a long time, you should keep it in special climatic conditions to prevent the seeds from germinating.

In all our eco-friendly promotional gift products, the minimum quantity required for a purchase is indicated in the minimum quantity section. The characteristics of each product, its components, available seeds, etc. are also indicated.
We recommend that you consult with our sales department about the available seeds.

We can offer different varieties of products even if they are not on our website. However, we always maintain the premise that they are natural, eco-friendly in their manufacturing, and provide ecological value to the environment where they will be used.
You can also make variations to our products as you see fit.

Of course. You can customize all our products. You can even include variations that you come up with and customize them. We recommend that you speak with our sales department about your idea so we can shape it.

We try to indicate the customizable parts for each eco-friendly promotional gift product. However, you can also include any other element you can think of that we might be able to customize. Consult with our sales department about your idea so we can shape it.

In each quote, we clearly indicate the delivery date of the products. We always try to adapt to the required timeframes, but depending on the magnitude of the project, special planning may be necessary to meet all deadlines.

The accepted format is PDF. You can consult our working file conditions section to see how files should be prepared to obtain the best results.

We are not designers or an advertising agency. What we do is review all the designs you send us and check that they are correct so that you get the expected results. We also usually adapt designs in the case of packaging or boxes made of seed paper. On this website, you have a templates section that you can download to create your design.

Yes. If you need us to send you a PDF with the final artwork, we have no problem doing so.

We have many templates but not for all products. In this section, you can see the available templates.

Of course you can. In fact, we recommend that if you want to reproduce Pantone or special colors, you request them and make sure of the final result.

If you are a new customer, you will be asked to make a bank transfer to an established account number. If you are a regular customer, you can request other payment terms.

You can pay in Spain using Bizum. We are implementing a payment gateway so that you can soon pay by card.

Only if you are a regular customer. In that case, you would have special payment terms. For new or occasional customers, payments are made in advance. You can check our website, in the general terms and conditions section, for information on how to make any claims.

Of course. But to do this, you must follow the steps indicated in our general terms and conditions section. We work according to the ISO 9001/2015 quality standard. This means that every year we undergo audits that verify that our production processes comply with this quality standard. As such, we make our quality regulations available to our customers.

If you have any problems, please contact the person who handled your order. Explain the issues you’re having, and we’ll resolve them promptly. We provide a direct customer service phone number on all pages of this website.